Supermarket Rules!: 52 Ways to Achieve Supermarket Success by Harold C. Lloyd

Author:Harold C. Lloyd [Lloyd, Harold C.]
Language: eng
Format: epub
Publisher: Brigantine Media
Published: 2015-01-11T23:00:00+00:00

Here’s a fun idea that will energize your employees, entertain your customers, and spruce up the look of your store—in less than five minutes!

Try taking care of business. At 11:00 a.m., 4:00 p.m., and 7:00 p.m., play the 1970s Bachman-Turner Overdrive song “Takin’ Care of Business” loudly over the intercom. As soon as they hear the song start, all employees not directly assisting a customer will come out onto the sales floor and sweep, freshen, primp, fill, and straighten anything that needs it.

That means every employee—managers included! With everyone’s cooperation, the entire store will look refreshed, or a least more presentable, in just a few minutes.

And customers will love to see everyone in the store “takin’ care of business!”

Harps Foods in Arkansas lives by this rule. The company even had the song rewritten by one of the original artists to include the name “Harps” in the lyrics.

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